Customer Success Stories

Customer Name: Fair Price

Industry: Retail and Services
Geography: South Africa
Function: Finance, IT, Sales, Supply Chain Management
Business Value Driver: Customer Intelligence, New Business Opportunities, Reimagined Processes

Challenges

  • Improve operational efficiency and customer service
  • Identify and improve inefficient practices and processes
  • Inform and incentivise Fair Price sales and production staff

Solution
Fair Price and Insight Consulting introduced Qlik Sense® and write-back extension Komment across key operational areas of the business.

Results

  • Increased transparency has improved sales and logistics
  • Key insights have turned losses into profits
  • Critical tasks such as reconciliations are simplified and accelerated
Customer Name: Galito’s

Industry: Retail and FMCG
Geography: South Africa
Function: Finance, IT, Sales, Marketing, Distribution
Business Value Driver: Customer Intelligence, New Business Opportunities, Reimagined Processes

Challenges

  • Unstructured volumes of data
  • Extensive Microsoft Excel spreadsheets
  • Inefficient data and reporting processes
  • No real-time data analytics

Solution
Galitos and Insight Consulting introduced Qlik across key operational areas of the business.

Results

  • Key insights into operations from marketing, to sales, to distribution
  • Trends analysis making informed projections on actual performance in real time
  • Time savings
Customer Name: Hirsch’s

Industry: Retail
Geography: South Africa
Function: Merchandising
Business Value Driver: Actionable Reporting, Business Intelligence

Challenges

  • Stock levels across stores
  • Mining customer data

Solution
Hirsch’s and Insight Consulting implemented Qlik Sense to provide actionable insights across branches.

Results

  • Unlock immense agility and competitiveness for the business
  • Greater visibility of business stock and performance
  • Extract useful insights and automated reports
  • Accurate forecasting
Customer Name: The Meridian Group

Industry: Agricultural
Geography: Mauritius, Malawi, Mozambique, Zambia, and Zimbabwe
Function: Manufacture, Technical, and Distribution
Business Value Driver: Reimagined Processes, Business Intelligence

Challenges

  • Disparate reporting and budgeting processes
  • In country regulations across operational footprint
  • Inconsistent reporting during their planning and forecasting cycles

Solution
The Meridian Group and Insight Consulting implemented Corporate Planning software suite alongside business intelligence software.

Results

  • Solved real budgeting and planning challenges
  • Highly complicated consolidated budgets
  • Transparent and well-founded business decisions across the group
  • Integrated strategic and operational planning
Customer Name: Afrimat

Industry: Mining
Geography: South Africa
Function: Construction and Materials
Business Value Driver: Valuable Data, Business Intelligence

Challenges

  • Appropriate systems and controls
  • Data analytics and predictive tools
  • Various small accounting packages

Solution
Afrimat and Insight Consulting implemented QlikView as a business intelligence tool.

Results

  • Implemented a single ERP system and business intelligence tool, QlikView